Our Policy for quality, environment, health and safety

Customer and market orientation requires an adequate commercial and marketing organisation, but above all the organisational and management capacity to provide services which guarantee customer satisfaction.

The production processes must therefore be able to “listen to customers”, as well as being constantly controlled through a system of rules and procedures, checking/monitoring and applying the necessary measures for constant improvement.

In order to do this Mercitalia Rail has developed and employed a Quality Management System in compliance with the requirements of:

UNI EN ISO 9001 for Quality
UNI EN ISO 14001 for Environment
BS OHSAS 18001 for Health and Safety